FAQ’S

FAQ’S

FREQUENTLY ASKED QUESTIONS

 

Do we create the product’s we sell?

Mobile Shark Limited does not create any of the product sold on our website but rather source accessories from arrange of different suppliers.

If I am not happy with my accessories where do I return them?

Please see our terms and conditions for the returning of accessories, section 7

If you are not happy with the accessories you have purchased, must notify us in writing, (email or letter) within 14 working days from the day after you receive your goods

Our return address:

Suite 2A, Blackthorn House
St. Pauls Square
Birmingham
B3 1RL
UNITED KINGDOM

Which courier company do you use?

Currently, We use Royal Mail delivery 

When will my order be shipped?

Orders placed before 5 pm on in-stock items are dispatched the same unless there are unforeseen circumstances that are out of our controle 

Do I get any warranty included with my items?

All products come with the manufacture warranty 

Per Ording fro our website

Mobile Shark offers the ability to pre-order accessories in advance of the release of your smartphone.  No payment will be taken from you until the items have been received by us and shipped out to the customer.

30-Day Money-Back Guarantee

We offer a 30-Day Money-Back Guarantee to customers on all orders.

 

Registered in England and Wales © Mobile Shark Limited. All Rights Reserved 2020. Company Number: 12804267